Terms of Use
The Ivy Beauty website located at https://ivyusa.com is a copyrighted work belonging to AST Systems, LLC ("Company"). By accessing or using the website ('Site'), you agree to be bound by these Terms of Use ('Terms'). If you do not agree, please do not use the Site.
1. Acceptance of Terms
BY USING THE SITE, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD AND LEGALLY ABLE TO ENTER INTO THESE TERMS.
These Terms govern your access to and use of the Site, and incorporate our Privacy Policy, Return Policy, and Shipping Policy, which are available at:
2. Site Access and Restrictions
We grant you a limited, non-transferable, non-exclusive license to access and use the Site for personal, non-commercial purposes.
You may not:
- Copy, modify, distribute, sell, or lease any part of our Site
- Reverse engineer or attempt to extract the source code
- Use the Site to create a competing website or service
- Interfere with or disrupt the Site
We reserve the right to modify or discontinue the Site at any time without liability to you.
3. User Content and Acceptable Use
You are solely responsible for any content ("User Content") you submit. By submitting User Content, you grant Company a non-exclusive, royalty-free license to use, display, and distribute your content.
Do not post content that:
- Violates intellectual property rights
- Is abusive, threatening, defamatory, or obscene
- Contains malware or spam
- Is generated using artificial intelligence or automated tools
Company reserves the right to remove any content at its sole discretion and/or terminate access for any reason, including but not limited to violations of these Terms.
We may use third-party tools and analytics to manage and improve user experiences on the Site. These tools may collect usage data subject to their respective privacy policies.
4. Orders, Returns, and Shipping
Orders placed through the Site are subject to our Return and Shipping Policies:
Users are responsible for submitting accurate shipping addresses. Orders cannot be edited after submission. Issues involving delivery failures, return-to-sender cases, and shipping costs are handled under our Shipping Policy. Eligibility and conditions for returns, refunds, and cancellations are outlined in the Return Policy.
5. Third-Party Services and Links
The Site may include links to third-party websites or display advertisements. Company is not responsible for the availability or accuracy of such services. Accessing these is at your own risk and subject to third-party terms.
6. Intellectual Property
All trademarks, logos, and content on the Site are the property of Company or its licensors. You may not use these without our prior written consent.
7. Disclaimer of Warranties
The Site is provided "as is" without warranty of any kind. Company disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the fullest extent permitted by law, Company shall not be liable for any indirect, incidental, or consequential damages. In no event shall Company's total liability exceed the greater of (a) the amount you paid for the product or service at issue, or (b) one hundred U.S. dollars ($100).
9. Indemnification
You agree to indemnify and hold harmless Company from any claims arising from your use of the Site or violation of these Terms.
10. Dispute Resolution & Arbitration
Disputes will be resolved through binding arbitration on an individual basis. You waive the right to participate in class actions.
- Location: Nassau County, NY
- Governing Law: State of New York
We aim to resolve disputes fairly and efficiently. Before initiating arbitration, you agree to contact us at hello@ivyusa.com to attempt informal resolution.
If a dispute cannot be resolved informally, both you and Ivy Beauty agree to resolve any claim relating to these Terms or your use of the Site through final and binding arbitration, conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The AAA Consumer Arbitration Rules are available online at www.adr.org or by calling 1-800-778-7879.
Arbitration will take place individually and not as part of a class action or consolidated proceeding. Each party will bear its own costs. Either party may bring qualifying claims in small claims court. This clause does not affect your rights to seek emergency relief in court where appropriate.
If any portion of this arbitration section is found to be unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
11. Termination
We may suspend or terminate your access to the Site, or refuse service, at any time and for any reason, with or without notice. This includes, but is not limited to, violations of these Terms, suspected fraud, abuse, or behavior deemed harmful to our operations, customers, or brand.
We reserve the right to deny any order or restrict account access at our sole discretion.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time, without prior notice. Updates will be effective upon posting.
Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically.
13. Bulk Orders
Bulk and wholesale purchases may be subject to separate review, restrictions, and processing requirements. We reserve the right to cancel or modify large orders at our discretion.
To help ensure fair access for all customers, especially during new releases and promotions, purchases are limited to 10 units per product per transaction. This policy is designed to prevent stock shortages caused by bulk purchasing during high-demand periods.
Full program terms are available here .
14. Copyright & Intellectual Property Complaints
We respect the intellectual property rights of others and expect users of our Site to do the same. If you believe any content on this Site infringes your copyright, trademark or patent rights, please follow the steps outlined in the DMCA section above and include relevant details regarding the intellectual property in question.
15. DMCA Takedown Policy
In accordance with the Digital Millennium Copyright Act (DMCA), if you believe that material on our Site infringes your copyright, you must send us a written notice that includes the following:
- Your physical or electronic signature
- Identification of the copyrighted work(s) claimed to be infringed
- Identification of the infringing material and information reasonably sufficient to locate it
- Your name, mailing address, phone number, and email
- A statement that you have a good faith belief that the use is unauthorized
- A statement that the information in the notice is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner
Please send all notices to:
Copyright Agent
Ivy Beauty
25 Harbor Park Dr.
Port Washington, NY 11050
Email: hello@ivyusa.com
Please note: Misrepresentations in your notice may expose you to legal and financial liability.
16. General Terms
These Terms constitute the entire agreement between you and Ivy Beauty with respect to your use of the Site. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary, and all other provisions will remain in full force.
You may not assign your rights or obligations under these Terms without prior written consent. We may freely assign our Terms and obligations.
Our failure to enforce any right or provision will not be considered a waiver of those rights. Section titles are for convenience and do not affect interpretation.
Your relationship to Ivy Beauty is that of an independent user; no agency or partnership is created.
You agree not to export, re-export, or transfer any U.S. technical data acquired from Ivy Beauty, or any products using such data, in violation of U.S. export laws or regulations.
We may modify these Terms at any time. Updates will be posted online, and your continued use of the Site constitutes acceptance of any changes.
17. Electronic Communications
By using the Site or communicating with us electronically, you consent to receive notices and communications from us in electronic form. These communications satisfy any legal requirement that such communications be in writing.
18. Contact
Ivy Beauty
25 Harbor Park Dr.
Port Washington, NY 11050
Email: hello@ivyusa.com
Note: This is our corporate mailing address and is not a return processing facility.
Please refer to our Return Policy for return instructions. This email address is not for legal or intellectual property disputes. Legal notices must follow the instructions outlined in the Copyright & IP Complaints section. We currently provide customer support via email only. We do not offer phone-based support at this time.
California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
Effective: July 2025